Canadian compliance review services

PLG is pleased to provide compliance review services for the Canadian market

Canadian Compliance Overview

Grocery AisleIn order for products to be placed on Canadian shelves, products must adhere to Canada’s regulatory laws. Canadian packaging regulations are set by the Consumer Packaging and Labelling Act. These regulations identify what the required information to be placed on Canadian packaging is. There are also strict layout, font size and advertising restrictions that apply to both English and French. The province of Quebec has additional requirements concerning the use of the French language on all products marketed within its jurisdiction.

For more information about the services we offer, including pricing and turnaround times, please contact a PLG representative at your convenience, or request a free no-obligation quote.

Basics of Canadian Compliance and the Consumer Packaging and Labelling Act

The following is the most common information that we review during the compliance review process, which form the core elements of Canadian label compliance requirements:

Product names Advertising claims Nutritional information and ingredient listings
Bilingual copy Font style/size Weight, measurements/conversions
Instructions Allergens Other claims and information made on the label


Scope of Services

We are prepared to handle all your compliance needs for a wide array of products, including:

  • Food Products
  • Cosmetics
  • General Consumer Products

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Our Process

The compliance review process typically consists of the following steps:

  1. Client sends PLG English artwork files of the labels to be compliant for Canadian market
  2. English artwork is reviewed for compliance regulations
  3. Changes to English material is made either by PLG or the client
  4. English material is translated into French
  5. Bilingual artwork is reviewed again for compliance
  6. Final edits and changes are made
  7. Compliant label is delivered to the client

We accept most file types, including Adobe Illustrator, InDesign and PDF. For large size files, clients can send us files via FTP. 

In the case that the client provides French translations, we highly recommend a French translation review performed by our professional linguists to ensure the accuracy of the translation and adherence of label compliance regulations.

If we are not doing the typesetting, then we will issue you feedback via PDF or word file on how to make your packaging compliant.

Again, no certificate or official document is issued from Canadian authorities as it is done so in Mexico. A compliant label is achieved based on our professional opinions and experience.


If you are seeking to export your products to Canada, PLG has the full expertise to offer packaging/labeling translation, typesetting and compliance services for most types of products, including food labeling, retail clothing and other consumer goods. For more reasons as to why you should use PLG, please contact a PLG representative or continue reading below.

  • Responsive team. Our team is very responsive to your questions; we are available through e-mail, phone or online chat.
  • Competitively priced. We offer competitive rates. We also offer translation, typesetting and compliance services, so we can minimize the costs of going to a separate vendor for each service.
  • Experienced compliance team. Our experts understand Canadian packaging regulations and French language requirements.
  • We have native-speaking translators familiar with your industry. Our professional French translators have advanced degrees and/or industry experience.
  • Bilingual project managers. All of our project managers that we use for compliance services are bilingual in both French and English, with a thorough understanding of the translation process.
  • We have an in-house bilingual typesetting team. This allows for a quick turnaround, and prompt revisions when required.
  • We utilize industry-leading Translation Memory (TM) software. Our translators use TM software to provide low-cost, high-quality translations quickly.
  • We create a glossary specific to your company. If appropriate, we can build a glossary of highly-technical terms prior to starting the project to ensure accurate translations.
  • We welcome your feedback and edits. If you have staff or a third-party reviewer who can edit the translations, this is welcomed. No one knows your company better than its own staff. PLG will review and analyze the feedback and incorporate it into the final translation free of charge.
  • We use second-person editors/proofreaders. *Upon client request, we may have an additional translator review and edit the translations.

For more information about our compliance service for the Canadian market, please contact a PLG professional today.