FAQ

  1. How does PLG Pricing Work?
  2. How will you deliver the translations?
  3. What kind of turnaround can I expect? What if I need it sooner?
  4. Can you layout the translation directly into our graphics files?
  5. Will your translated certificates be accepted by the US Government or Foreign Government offices? (For example, immigration)
  6. How do I get a quotation?
  7. How does translation start?
  8. What languages do you offer?
  9. What are your hours of operation?
  10. Do you support language variants?

1. HOW DOES PLG PRICING WORK?

Translation pricing is generally in two categories: large projects and small projects:

Large projects are charged based on a per word rate. The per word rate varies based on language, with lower costs associated with more common languages (such as French, Spanish, Chinese)

Small projects are charged using a scale of flat fees based on word count.

The best way to learn about pricing is by requesting a quotation. Please click the green “Get A Quote” button in the top righthand corner of the webpage. Fill out the survey and attach your files for translation. We will reply immediately and send you a quote shortly after.

2. HOW WILL YOU DELIVER THE TRANSLATIONS?

For small projects, 2-column Word files

For high volume projects: Two Word (text) files with identical format, one in English and the other target language

For clients that also utilize our graphics service, we will deliver translated print-ready graphics files for your team’s immediate usage.

3. WHAT KIND OF TURNAROUND CAN I EXPECT? WHAT IF I NEED IT SOONER?

For small projects, our turnaround is 2-3 business days. For large projects, we estimate that our translators can work through 2,500 words a day and use this to calculate turnaround. Days are added based on the amount of typesetting required.

We also offer same day delivery and next day delivery in certain situations. This depends on the time the request was sent in, the word count, and the language required. For these services, PLG charges a rush fee.

4. Can you layout the translation directly into our graphics files?

We also have an in-house graphics team that can deliver the translation to you with the exact same formatting and art as the original version. You will receive a print-ready translated document in target languages. For this service, our team calculates hours required and charges based on an hourly rate. Please visit https://plg-online.com/dtp-services/

5. WILL YOUR TRANSLATED Certificates BE ACCEPTED BY THE USA GOVERNMENT OR FOREIGN GOVERNMENT OFFICES? (FOR EXAMPLE, IMMIGRATION OFFICES)?

Yes. In our 20+ years of operation history, we have translated thousands of medical, legal, and technical documents. Our translations have always been accepted by governments around the world.

6. HOW DO I GET A QUOTATION?

Please click the green “Get A Quote” button in the top righthand corner of the webpage. Fill out the survey and attach your files for translation. We will reply immediately and send you a quote shortly after.

7. HOW DOES TRANSLATION START?

Once you confirm the quotation, our project manager will contact and advise you on all details regarding delivery and invoicing.

8. WHAT LANGUAGES DO YOU OFFER??

We offer over 100 languages, with our most popular being:

Spanish (EU)
Spanish (US)
French (EU)
French (Canada)
Chinese (Simplified)
Chinese (Traditional)
Russian
Korean
Japanese
Arabic
Dutch
Italian
Hebrew
German
And much more…

9. WHAT ARE YOUR HOURS OF OPERATION?

Monday through Friday, 8AM to 5PM. You can reach us by phone or email us at info@plg-online.com.

10. DO YOU SUPPORT LANGUAGE VARIANTS?

Yes. For example, we translate many documents into Canadian French and Mexican Spanish. However, clients with products set for the European market would prefer to have the European Variants of each language. Should a client decide to go with another variant, we will assign a new translator who specializes in the desired variant.