As you may have seen in our last Newsletter, we spent the Summer undergoing a heavy review and revision process on all our procedures, so that we could undergo an extensive 3rd party audit to become an ISO certified Translation Service Provider.
ISO 17100 sets the standards in the translation industry as how quality translation products and services can be achieved consistently. We had to extensively prove compliance with all standardized procedures, as well as the qualifications of our translators to achieve certification. The translators for example, are required to hold a recognized graduate qualification in translation from an institution of higher education, as well as 5 years full-time professional experience in translating in order to qualify as ISO certified translators.
Adherence to the industry proven standards allows our internal processes to run smoother and more efficiently while minimizing opportunities of human errors and the impact of variation among personal preferences or habits. Because of this, from quotation through project completion the certification has allowed us to focus on the details of each process. Regardless of the nature and requirements of the projects, or who on our staff is assigned to the job, your project will always be handled by trained professionals following the same procedures to insure consistent high-quality results.
Holding this certification is a high prestige in the industry, due to the time and expense required to achieve it. To maintain our certification, we will undergo yearly audits to show continual compliance and improvement of our procedures.
If you would like to take a look at our certificate or read more about the standard you can do so here: